One inbox, whole team
Every conversation in one place, assigned to a person, with internal notes, canned replies and a live 24-hour window timer so nobody replies too late.
Verified Meta Tech Provider
WhatsApp at business scale — without losing control of it.
WanConnect gives your team one shared WhatsApp inbox, campaigns that need a second pair of eyes before they send, polls that come back as real data, and an AI analyst that explains what the answers mean. Every message accounted for.
No card requiredYour own WhatsApp numberOnboarding in minutes
WanConnectLive
Hi — is the clinic open on Saturday?
Yes! We're open 9am–2pm. Would you like me to book you in?
Please do 👍
Delivered
98.4%
First reply
1m 12s
CSAT
4.7
Ask your data
“Why did completion drop after question 3?”
Q1
100%
Q2
86%
Q3
41%
Verified Meta Tech Provider
NITA Ghana certified
Encrypted credentials & MFA
Append-only audit trail
The platform
Everything a serious WhatsApp operation needs
Built for teams that answer to someone — a board, a regulator, or a customer who remembers what you promised.
Campaigns with a safety catch
Approved-template broadcasts with four-eyes approval, throttling that respects Meta's limits, and per-recipient delivery you can actually audit.
Polls & surveys on WhatsApp
Choice, rating, NPS, yes/no and open-text questions with branching. Answers arrive as structured data, not a folder of screenshots.
Templates without the guesswork
Compose to full WhatsApp parity — headers, buttons, variables — preview exactly what lands, and submit for approval from the same screen.
Automation that stays polite
Welcome messages, out-of-hours replies and keyword routing. Consent is enforced everywhere: STOP means stop, permanently.
Analytics you can act on
Response times, agent workload, delivery and read rates, CSAT, and a live heatmap of when your customers actually message you.
Ask your data
Stop exporting spreadsheets to find out what people said
Ask a question in plain words and get the answer back as charts, headline figures and a written explanation — grounded in your actual responses, never invented. Download it, print it, or share it straight into the meeting.
“What themes come up in the written answers?”
Verbatims read and grouped, with the word frequencies behind them.
“Which options won, and is the split meaningful?”
Distributions charted — and said plainly when the sample is too small to trust.
“How did each customer segment respond?”
Broken down by your own contact tags, side by side.
The analyst only ever sees aggregates. On an anonymous poll even the written answers are withheld from it — so asking a question can never expose who said what.
Where did people drop off, and how do I fix it?
Completed
63%
Drop-off
Q3
Avg. time
2m 40s
Answers per question
Q1 · Were you happy?100%
Q2 · How likely to recommend?86%
Q3 · What could we do better?41%
Q4 · May we follow up?38%
Question 3 is where you lose people. It is the only open-text question and it sits mid-survey — 45% of respondents stop there. Move it to the end and the ones who leave will already have answered everything else.
Reach
Reach every contact, inside the rules
WhatsApp only lets businesses send free-form messages to people who wrote to them in the last 24 hours. We do not pretend otherwise — we build around it properly.
Already in conversation
Anyone who messaged you in the last 24 hours gets your poll or reply instantly, as a rich interactive message with tappable buttons.
Everyone else
Reached with an approved template, which WhatsApp delivers at any time. Their reply opens the window and the conversation carries on naturally.
Nobody who said no
STOP is honoured permanently and can never be undone by an import, a bulk action or a backfill. Consent is recorded in a ledger you can hand to Meta.
Verified by Meta
A Tech Provider Meta has actually vetted
Wan Tech Solutions LTD passed Meta's Business Access Verification as a Tech Provider. That means your WhatsApp Business Account is connected through an approved partner, stays yours, and is onboarded through Meta's own Embedded Signup — not a shared number or a workaround that gets shut down later.
We are also NITA-certified in Ghana, and WanConnect is built and supported here — so when something matters, you speak to the people who wrote it.
Credentials encrypted at rest
Access tokens are never returned by the API, and never logged.
Four-eyes approval
A campaign cannot be approved by the person who created it.
Append-only audit log
Every action, actor and before/after value — exportable.
MFA and role-based access
TOTP, five roles, and per-user data isolation within a workspace.
Verified webhooks
HMAC-checked, idempotent and replayable — no double-processing.
AI that never auto-sends
Suggestions land in the composer. A human always presses send.
Getting started
Live on WhatsApp in an afternoon
No agency retainer, no six-week integration project.
- 1
Connect your number
Run Meta's Embedded Signup from inside the console, or bring credentials you already have — we verify them against Meta before saving, so a typo never becomes next week's mystery.
- 2
Bring your team and your contacts
Invite agents with the right roles, import your contact list, and set the consent policy your workspace operates under.
- 3
Start conversations that go somewhere
Reply from the shared inbox, broadcast an approved campaign, run a poll — then ask the AI analyst what it all means.
Ready to see it with your own numbers?
Create a workspace free, or let us walk you through it.
Questions
The things people ask before signing up
Do I need my own WhatsApp Business number?
Yes — and that is the point. Your WhatsApp Business Account stays yours. As a verified Meta Tech Provider we connect it through Meta's Embedded Signup, so you keep ownership, your quality rating and your history. If you have no Business Manager yet, we can provision a number for you instead.
Can I message anyone, any time?
WhatsApp allows free-form messages only within 24 hours of a customer's last message. Outside that window you use a template Meta has approved. WanConnect handles both automatically — including for polls, which invite out-of-window contacts by template and then continue as a normal conversation once they reply.
How do you handle opt-in and opt-out?
STOP opts a contact out immediately and permanently — no import, bulk action or backfill can reverse it. Every consent change is written to an append-only ledger with its source, evidence and timestamp, which you can export if Meta ever asks you to evidence consent.
Is my data used to train AI models?
No. The AI features are assist-only and see aggregates, not your customer database. Suggestions go into an agent's composer for a human to approve — nothing is ever auto-sent.
What happens to our data if we leave?
Your contacts, conversations, consent ledger and poll results are all exportable as CSV at any time, without asking us.
Who builds and supports this?
Wan Tech Solutions LTD — a registered IT company in Accra, Ghana, NITA-certified and verified by Meta as a Tech Provider. You are supported by the team that wrote the software.
Contact
Talk to the people who built it
No call centre, no ticket queue you never hear back from. Reach us directly and we will show you the platform against your own use case.
What you get on day one
- Your own WhatsApp Business number, connected through Meta's approved flow
- Shared team inbox with roles, assignment and internal notes
- Template composer with live preview and one-click submission
- Campaigns with four-eyes approval and delivery reporting
- Polls and surveys with AI analysis and exportable results
- Full audit log and exportable consent ledger
Free to start. No card required.